Appliance Service Technician
Automatic Leasing Service, a rapidly growing laundry services provider, has an immediate need for afull time Service Technician to join our team. We are known for great service because we hire greatpeople!
Our Technicians review daily repair requests, travel to and meet with Property Managers/Customers tounderstand concerns and diagnose issues. Upon diagnosis, Technicians repair, test, and clean machines onsite. Technicians educate Customers on machine use and care.Communicate findings and recommendations to the property manager and within our route management system. Technicians are accountable for: Repair quality (fixed the first time), efficiency (complete all orders each day), and customer satisfaction(professional, courteous behavior). The person in this role must be flexible to adjust to customer schedules and requests, be able to lift/move heavy machines, and work in tight spaces. All ALS Team Members are expected to demonstrate professional and courteous behavior to all customers,vendors, and colleagues. Other duties may include, but are not limited to:
• Load/unload trucks; follow Company procedures and policies to install, deliver, pick up, andrepair washers and dryers (daily); • Test machines to validate solution; clean machines and work area prior to leaving Customer’sresidence or Company warehouse• Support/back-up Driver/Installers when demand is high; support Coin Laundry team withrepairs and/or complex installations as neededEmployment Type: Full TimeCompensation: Negotiable including bonuses for meeting company objectives. Health, Dental,Vision Insurance, 401K and Profit Sharing. Life, Disability, Accident Insurance available. PTO, PaidHolidays, Volunteer Time Off Program.
Automatic Leasing Service is a family owned and operated laundry services provider for apartmentcommunities headquartered in Richmond, Va. since 1956.We at Automatic Leasing believe trained, highly motivated, proactive representatives are invaluable.We take pride in offering top of the line customer service and are looking for a team member whoshares our vision. The right driver/installer can expect opportunities for growth that reflect theirunmatched work ethic and dedication.Automatic Leasing Service is an equal opportunity employer and promotes a drug-free workplace.