Job Description

Job Title: Automation Field Service Technician

Location: Shakopee, MN 55379

Duration: 12 Months

Job Type: Contract

Work Type: Hybrid

Job Description:

• We are seeking a skilled and dedicated Field Service Technician to join our team.

• This position will be supporting our automated seed treatment equipment that we design and manufacture.

• This position will be responsible for the check out and startup of equipment, training operators, and troubleshooting equipment.

• The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the capacity to work independently in various locations.

• This role requires extensive travel to customer sites for installation, troubleshooting, and training on our equipment.

Education and Experience Requirements:

• Associate’s Degree in a related field plus 4 years of relevant experience, or a High School Diploma or equivalent plus 6 years of relevant experience.

• Proven experience working with PLCs (Programmable Logic Controllers), specifically Allen Bradley and Emerson systems.

• Solid understanding of VFD (Variable Frequency Drives) functions, operations, troubleshooting, and programming.

• Ability to troubleshoot electrical, mechanical, and automation issues.

• Proficient in reading blueprints, schematics, machine drawings, and interpreting complex specifications.

• Strong ability to troubleshoot wiring and conduct Input/Output checks.

• Knowledgeable in mechanical and electrical process systems.

• Familiarity with the proper use of tools necessary for troubleshooting, repairing, or assembling equipment systems.

• Competent in mathematical concepts.

• Committed to complying with Customer QHSE (Quality Health Safety Environmental) requirements while on-site.

• Excellent communication skills to interact effectively and professionally with customers, colleagues, vendors, and contractors.

• Willingness to travel 90% of the time, including possibility of 25% international travel.

• Ability to meet DOT (Department of Transportation) requirements for driving/hauling.

• Capable of passing a driving record background check (including moving violations, accidents, license suspension, etc.).

Major Tasks & Responsibilities:

• Assist customers with inquiries regarding equipment types, prices, specifications, and operation.

• Troubleshoot electrical, mechanical, and automation issues remotely and on site.

• Travel to customer sites to install, check out, calibrate, and provide training on equipment.

• Monitor truck inventory.

• Complete documentation of on site actions and troubleshooting steps.

• Calculate treatment mixtures accurately.

• Calibrate liquid dry and seed associated with seed-treater operations.

• Test and troubleshoot equipment both locally and at customer sites.

• Conduct updated training sessions for existing equipment systems.

• Communicate programming requirements effectively to engineering teams and vendors.

• Collaborate with Engineering, Sales, and Customers on equipment system projects.

• Participate in workshops, field days, and tradeshows as needed.

• Work closely with customer engineering, maintenance, and management to ensure design accuracy and proposal integrity.

• Provide technical input for system designs and quotations in collaboration with commercial operations and marketing.

• Assist site general contractors during the installation and start-up of industrial treating systems.

Additional Information

All your information will be kept confidential according to EEO guidelines.