Benefits:
Life Insurance
Flexible Spending Account
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Early Settlement Adjuster will be responsible for investigations into a variety of auto accidents to determine liability. This experienced Adjuster will maintain a good working relationship with policy holders while establishing credibility for the company through the quality of work and thoroughness of the investigations; set customer expectations; communicate timelines for investigation and explain applicable laws and coverages. The Adjuster will also take recorded statements; resolve loss of use issues; makes payment to appropriate parties and negotiate settlements and be responsible for the evaluation and settlement of bodily injury claims.
Essential Responsibilities
Interpret personal auto policy language and analyzes liability for the appropriate jurisdictions
Document a claim file with notes, evaluations and decision-making process
Secure detailed factual recorded statements from insured’s, claimant’s and witnesses.
Maintain adequate loss reserves
Achieve initial contact standards
Develop and maintain effective working relationships with automotive repair facilities, police authorities and independent appraisal firms
Monitor rental vehicle usage
Manage diaries in such a manner as to accomplish timely claims resolution
Appropriately recognize and assign claims to the SIU
Meet or exceed file quality standards
Maintain confidentiality of claim information
Handle Total Losses to completion
Exceed customer’s expectations
Negotiate bodily injury claims promptly and effectively through use of Meds Incurred and Open Meds Releases
Required Knowledge, Skills and Abilities
College degree preferred, but a High School Diploma is required.
Minimum 2 years of experience in handling automobile claims and a demonstrated ability to resolve bodily injury claims quickly and efficiently in prior adjusting roles
Adjuster’s license for KY, SC or TX preferred but not required
Experience with Injury claims
Must make independent claims handling decisions on assigned claims
Communicate effectively and professionally in writing, by telephone, or in person.
Unwavering business ethics is a must
Must be detail oriented, have good organizational skills and be able to multi-task in order to complete work within the 40-hour work week
Consistent attention to detail and data resolution
Strong ability to reason, negotiate and problem solve
Must be able to foster and maintain positive internal and external customer service relationships
Strong proficiency in Microsoft Office products, keyboarding and data entry skills
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off bank to include 3 days PTO after first 80 hours worked for new hires
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Required)
Flexible work from home options available.