Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Call Team Six: Special Ops for Car Dealers is an outsourced BDC, automotive consulting and sales training firm that specializes in optimizing dealership prospect outreach. With a nationwide customer base of over 200 dealer groups, our team of dealership, BDC, tech, and digital experts have developed advanced auto-dialing and omnichannel technology that seamlessly integrates into major dealership CRM systems. Our solutions help dealers manage their lead process and flow more efficiently and effectively.

Job Summary:

The Automotive Business Development Representative is responsible for following up on leads from prospective customers interested in purchasing a vehicle. This role involves contacting potential buyers, understanding their needs, providing information about available vehicles, and scheduling appointments for them to visit the dealership. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a strong interest in the automotive industry.

Responsibilities

Receive inbound calls and place outbound calls

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions in various dealership CRM's

Attend trainings to maintain up-to-date skills and knowledge

Appointment scheduling

Lead Follow-Up

Qualifications

High school diploma/GED

Previous experience as a Automotive Business Development Representative or in a similar role is preferred

Excellent phone and verbal communication skills

Understanding of active listening techniques

Familiarity with Customer Relationship Management (CRM) programs

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

Bilingual preferred, but not mandatory

Working Conditions:

Must have quiet work environment.

Must have fully reliable high-speed home internet

This is an office-based role with extensive phone and computer use

Expected hours: 40 per week

Benefits:

Flexible schedule

Paid time off

Paid training

Work from home

Overtime offered when available

Career Growth Opportunities

Shift:

8 hour shift

Day shift

Evening shift

Morning shift

Night shift

Supplemental Pay:

Bonus opportunities

Overtime opportunities

Work Location: Remote Depending on experience

This is a remote position.