Automotive Courtesy Technician

Grease Monkey Mesa

Automotive Courtesy Technician

Mesa, AZ
Part Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Training & development

    Company Overview

    Preferred Oil and Lube, Inc. is a Grease Monkey franchise business serving southern Arizona. We are hiring exceptional talent who share our passion for Safety, Quality, and delivering an Exceptional Customer Experience. As a member of our team, you will have access to state-of-the-art training, safety first focused service centers, competitive benefits, and opportunity for growth.

    Our Grease Monkey® Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey® Technician Training & Certification Program. Grease Monkey® certified pit crews offer drivers an exceptional experience, delivered with speed and precision.

    Position Overview

    During the Full Service Oil Change, the technician is responsible for servicing and inspecting the complete underside of the vehicle quickly, safely, and accurately. The automotive technician must pay careful attention that only the proper gaskets and drain plugs are installed, the vehicle is greased, the gear boxes checked, the oil filter is tight, and there are no leaks after installation. Our technicians will also perform automotive services such as replacing brakes, serpentine belts, engine and transmission flushes, ignition interlocks, and other automotive services as required.

    Position Overview

    During the Full Service Oil Change, the courtesy technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism is part of our Extraordinary Customer Experience. The position also requires pick-up and delivery of customer cars and trucks, when required.

    Essential Duties and Responsibilities

    Work safely, wear safety gear

    Use Echo System in the automotive bays

    Greet customers upon arrival, within 30 seconds

    Prepare vehicle for service; place seat cover and floor mat in vehicle

    Drive vehicle into bay and perform light check

    Release the hood, unlock doors, roll up windows, remove and secure keys, notify manager if valuables are found

    Assist in documenting service information - vehicle damage, unusual conditions

    Vacuum entire interior, check and set tire pressure, clean exterior windows, including mirrors and headlights in bad weather, visually inspect wiper blades

    Prepare/affix static sticker

    Start vehicle and check oil pressure, Reset oil indicator light, if applicable

    Drive vehicle out of the bay to customer pickup area, Present vehicle to customer

    Thank customers for their business and invite them to return

    Pick up and deliver customer cars to their location, when required

    Other Duties and Responsibilities

    In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, clearing litter, and cleaning restrooms. Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.

    Job Qualifications

    Customer service skills basic literacy (reading, writing, math skills), verbal communication skills

    Ability and license to operate motor vehicles

    Ability to properly use mechanical hand tools

    Attention to detail

    Must pass background check

    Must have valid driver license

    No previous experience or training required

    Bilingual English & Spanish preferred

    Working Conditions Materials Used: Automotive oils, fluids, brakes, belts, wiring harnesses, and lubricants. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

    Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

    Benefits/Perks

    Discounted Services for Employees

    Flexible Hours

    Opportunities for Advancement

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.