Automotive Courtesy Technician

SpeeDee - A Plus Automotive

Automotive Courtesy Technician

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Company Overview

    Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

    SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

    For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

    How Are We Different From the Competition?

    Local Ownership

    Quality Service

    Training and Certification

    Multi-Point Courtesy Check and Service Review

    Free Top-Off Service

    Maintenance Records

    Affordable Rates

    Job Summary

    During the 17-Point Oil Change, the Automotive Service Center Courtesy Technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer. During the 17-Point Oil Change, the Courtesy Technician’s duties and responsibilities include:

    Greet customers and place seat covers in the vehicle

    Drive vehicle into bay, prepare vehicle for service – open hood, roll up windows, unlock doors, remove keys

    Perform Tech Talk service

    Prepare service documents and prepare and affix static stickers

    Perform courtesy cleaning: vacuum interior, wash exterior windows, clean headlamps and wash mirrors

    Visually inspect wiper blades

    Check and adjust tire pressure if necessary

    Reset oil indicator light, if applicable

    Start vehicle and check oil pressure drive vehicle out of bay and present to customer

    Thank customer for their business and invite them to return in 90 days

    Other Duties and Responsibilities

    In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows and clearing litter. Crew members must attend crew meetings as required, as well as other duties assigned by a supervisor.

    Job Qualifications

    Customer service skills

    Basic literacy (ready, writing, math skills)

    Ability and licensed to operate motor vehicles

    Verbal communication skills

    Ability to properly use mechanical hand tools

    Attention to detail

    No previous experience or training required

    Valid state driver’s license required

    Working Conditions

    Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte

    Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

    Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

    Benefits/Perks

    Growth Opportunities

    Locally Owned and Operated

    Safety You can Trust

    Training and Certification Opportunities

    Competitive salary

    Excellent work environment

    Tools Provided

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.