Benefits:
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Training & development
Vision insurance
Automotive Parts Counter Position:
Qualifications
· Proven ability to provide exceptional customer experience in a parts department.
· Detail oriented and organized
· Prior experience in parts sales and inventory reconciliation.
· Demonstrated communication skills and working well with others.
· Must have a valid, in-state driver’s license with an acceptable driving record.
· Ability to lift 50 pounds.
Benefits
· Dental Insurance
· Employee Discounts
· Flexible Schedule
· Health Insurance
· Opportunity for advancement
· Paid time off Responsibilities
· The parts counter person is crucial to customer satisfaction and shop productivity. They also manage special orders and inventory. Ordering the right parts ensures the customer receives their car back in an acceptable time frame.
· Effective Communication with Technicians and advisors is crucial to the team being successful
· Promote add-on items to increase sales opportunities when appropriate
· Meet or exceed targeted sales goals and customer satisfaction scores per Mazda CSI
· Manage multiple parts orders and sales simultaneously
· Follow all Gem Mazda of Tallahassee’s/ Mazda Motors of America policies and procedures
· Pass all required training
· Process all warranty parts by Mazda Motors of America Policy and Procedures
· Handle administrative processes in compliance with company policies
· .
Job Description
· Place special orders that have been verified to be the correct part
· Maintains an organized, clean, and safe work area
· Check in stock orders and put all parts in the correct bin locations and order. Relabel shelves as needed. Be careful to note any parts ordered but not shipped.
· Inspect parts for damage and shortages
· Be prompt in completing all training opportunities
· Complete parts estimate promptly; the Technician, advisor, and, most importantly, the customer are waiting for the information
· Perform Bin checks Daily, not any discrepancies
· Complies with all Company policies and procedures
Requirements
· 1 – 3 years of parts experience
· Availability to work 45 -50 hours per week
· Experience and desire to grow your skill set
· Self-Motivated
· Develop wholesale accounts
· Understand the parts departments' roll in the customer experience
How you’ll succeed
· Work as part of a customer-focused team and promote a friendly work environment
· Have an eagerness to learn
· Support a safe work environment
Our Competitive Advantage Includes
· Excellent pay
· Full-time opportunity
· Flexible work schedule
· On-the-job training
· Promotional opportunities
· Paid vacation and holidays
· Medical, dental, and vision for full-time employees
· Closed on Sundays
· No late evenings
Gem Mazda is an Equal Opportunity employer and does not discriminate against applicants based on race, color, religion, gender, gender identity, or sexual orientation.