Benefits:

Paid Holidays & Birthdays

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Are you a dynamic, motivated, and ambitious individual with a genuine enthusiasm for assisting others? Do you flourish in a customer-focused setting and aim to achieve excellence in your professional journey? If the answer is yes, we welcome you to join our team!

Position: Automotive Service Advisor

Key Attributes We're Looking For:

Motivated: A self-starter who is driven to achieve success.

People Person: Enjoy interacting with customers and building positive relationships.

Team Oriented: Works well with team members to achieve common goals

Communication Skills: Strong written and verbal communication abilities.

Problem Solver: Quick-thinking and adept at finding solutions.

Patient: Able to handle customer concerns with empathy and understanding.

Tech-Savvy: Comfortable with technology and quick to adapt to new software.

Sales Oriented: Understand the importance of sales in the service advisor role.

Job Description: As an Automotive Service Advisor, your primary focus will be on sales. While handling various responsibilities such as reception, parts, and dispatch, your goal is to guide customers through their vehicle service experience and ensure their satisfaction.

Basic Skills Requirements:

Communication (Written and Verbal) - Fluent English required, Spanish a plus

Customer Service

Sales

Proficient with Technology and Quick to Learn New Software

Duties:

Handle customer inquiries professionally and warmly to encourage them to bring their vehicles to the shop.

Greet customers, address their concerns, and perform a thorough drop-off inspection.

Clearly communicate customer concerns to technicians for effective problem resolution.

Advise customers on necessary repairs, gain agreement, and sell services profitably.

Manage parts ordering and receipt according to shop policy.

Ensure adherence to the shop's workflow system

Perform final quality control on completed work and review repairs with customers.

Schedule future services and follow up on recommended repairs.

Explain the referral program to customers and maintain follow-up communications.

Proactively reach out to customers to fill the shop's schedule during slower periods.

Experience:

At least 3 years sales experience required

Strongest candidates will have experience in the automotive industry

About Amigo Auto Repairs, Inc.:

As a family-owned and independent automotive repair shop with over a decade of experience, we have consistently pursued excellence in every aspect of our operations. Over the past 10 years, our commitment has been to enhance the quality of our services, elevate customer experiences, and improve the overall well-being of our dedicated team. Leveraging cutting-edge technologies in shop workflow management, diagnostics, and equipment, we've achieved an impressive growth year after year. Looking ahead, we are poised to sustain this growth, offering increased opportunities for both our valued employees and the broader community.

If you are ready to embark on a fulfilling career with opportunities for personal and professional growth, apply today! Join us in creating satisfied customers who return and spread the word about our exceptional service.

Apply Now and Drive Your Career Forward!