Automotive Service Advisor

B&B Tire Pros & Auto Care

Automotive Service Advisor

Rock Hill, SC
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Company Overview

    Here at B&B Tire Pros & Auto Care, we take pride in being the best at what we do, but we also have fun while we're doing it. We also provide excellent training and development, competitive compensation, and great benefits. Start your exciting new career with a strong and stable company.

    Benefits and Perks

    Light hearted environment

    Being a part of a Top Tier quality shop

    Competitive Compensation

    Excellent Benefits

    Weekends free

    Job Summary

    Advise and consult customers on vehicle service needs while building a relationship to create a lifelong customer. Create repair orders for customers and communicate with the service department. We strive to make someone leave happier than they came to us.

    Responsibilities

    Promptly meets and greets customers

    Determines the nature of customer problems

    Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold

    Obtains customer approval for service before delivering order to service personnel

    Reviews completed repairs or services performed with customers and collects payment

    Maintains cleanliness of showroom

    Desired Qualifications

    High School graduate or comparable vocational training

    Knowledge of computerized sales and Repair POS software

    Basic knowledge of auto repair & tire industry

    Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions

    Preferred experience but not required:

    2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance

    3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.