Benefits:

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

A Service Advisor acts as the main point of contact for customers requiring vehicle maintenance and repairs. You will oversee the service process from initial customer contact to final delivery, ensuring a seamless and satisfactory experience for our customers. This role demands excellent communication, customer service skills, and a strong understanding of automotive services.

Responsibilities

Greet customers and assess their vehicle service needs.

Communicate repair needs and recommendations to customers.

Prepare detailed service orders and estimates.

Coordinate with technicians to ensure timely and accurate vehicle repairs.

Follow up with customers regarding their vehicle's status.

Maintain thorough records of service activities.

Handle customer complaints and questions professionally.

Promote services and upsell additional maintenance options.

Qualifications

High school diploma or equivalent.

Experience in automotive customer service or related field.

Strong understanding of automotive systems and terminology.

Excellent communication and interpersonal skills.

Ability to multitask and manage time effectively.