Automotive Service Advisor Independent Shop

Robs Automotive Repair Inc

Automotive Service Advisor Independent Shop

Clackamas, OR
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Paid Holidays

    Paid Time Off

    Medical, Vision, Dental Insurance

    Retirement Plan with 3% Match

    Paid Training

    Weekends Off, we are closed on the weekends.

    Job Summary

    We are looking for a high-performing Automotive Service Advisors to join our successful Independent Repair Shop. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicles, and facilitate test drives. Ongoing education, spiffs are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience. Job is commission team pay.

    Responsibilities

    Greet customers as they arrive at the Independent shop

    Create a professional environment that builds rapport and puts customers at ease

    Answer customer questions about about their vehicle and the services needed

    Estimate repairs for customers using our Techmetric managing and estimating system.

    We use Autovitals for our digital inspections

    Conduct test drives to ensure we have done quality repairs and services

    Ensure a high level of customer satisfaction by exceeding customers expectations

    Commission Team Pay

    Qualifications

    High school diploma or GED equivalent is required; a bachelor’s degree is preferred

    Valid state-issued driver’s license and clean driving record are required

    Prior service advisor experience at an independent shop is preferred

    Excellent communication and negotiation skills

    Ability to manage time and serve customers with little supervision