Automotive Service Advisor

Midas Colorado

Automotive Service Advisor

Denver, CO +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Vision insurance

    Wenco Industries Inc. is a family-owned business started in 1975 and continues to grow today.

    Our growth is driven by the strength of our culture and deep industry expertise. We believe in hiring and maintaining pride filled and empowered employees through an industry leading culture. We utilize the best brands, have empowered employees and a unique culture, which provides the best service to our loyal customers.

    Wenco Industries owns and operates 2 of the best brands in the automotive aftermarket industry- Midas Auto Service and Big O Tires. We are the premier multi-shop franchisee in the Rocky Mountain Region. Both Midas and Big O have a rich history and are some of the most recognized brands in our market space.

    We offer affordable benefits, 401K, Sunday’s off and paid time off.

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

    Position Summary

    We are looking for automotive service advisors to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

    Responsibilities

    As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

    Deliver exceptional customer service while listening and consulting customers

    Following up with customers, services requested, estimated completion times etc.

    Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

    Supervise up to ten employees

    Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

    Maintain inventory counts

    Overall cleanliness and organization of the facility

    Other duties as assigned

    Qualifications

    A minimum of 3 years of store or service manager experience

    General automotive knowledge

    Excellent customer service disposition

    Good communication skills

    Leadership ability

    Team building skills

    Ability to work a flexible retail schedule including weekends, evenings and holidays

    Valid driver’s license

    We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

  • Locations
    Denver, CO • Lakewood, CO