Automotive Service Advisor

Oxnard Mazda

Automotive Service Advisor

Oxnard, CA
Full Time
Paid
  • Responsibilities

    If you’re a mechanically-minded car enthusiast with stellar customer service skills, this job is for you! Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs and scheduling appointments for our capable service technicians. In this role, you’ll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs. If you’re confident you’re the one we need to fill this promising position, apply now! Responsibilities: • Oversee the schedule for service department technicians’ repairs • Follow up after completed service appointments to ensure customers are satisfied with vehicle repairs • Review and verify vehicle warranty protections and service contract coverage when developing cost estimates, work orders, and other paperwork related to necessary repairs • Lead vehicle pick-up efforts by coordinating efforts with auto service porters and customers • Manage all automotive paperwork, including repair orders, invoices, and maintenance records Qualifications: • Have a high school diploma or GED equivalent • Experience using Microsoft Excel, Word, and other basic computer programs is necessary • Stellar communication, organizational, and interpersonal skills are needed • Work history should include a service advisor role or other employment-related to automotive technology • Possession of a valid, state-issued driver’s license and clean driving record is integral Compensation: 60000 - 100000 yearly

  • Compensation
    $60,000-$100,000 per year