Benefits:
Free Weekends
401(k) matching
Bonus based on performance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Training & development
Benefits/Perks
Health Care Reimbursement
Performance Bonus
401K Employer Contribution
Free Weekends
Job Summary
We are a small family owned business, specialized in the repair of European cars. We have locations in both San Antonio and Boerne, Texas. More details can be found at www.bavautorepair.com.
We are looking for an Automotive Repair Service Advisor/Shop Manager to join our team. The ideal candidate will have experience as a Technician working on European cars, excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing Technicians and Service Advisors, quoting jobs, ordering parts, addressing customer inquiries, and managing required documentation.
Responsibilities
Managing customer interactions, explaining repairs and costs, and address their concerns
Ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed correctly and in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations
Qualifications
High school diploma or GED required bachelor’s degree preferred
Professional automotive repair experience: Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Valid state-issued driver’s license and clean driving record are required
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred