Automotive Service Advisor/Shop Manager

Huther Alliance Llc

Automotive Service Advisor/Shop Manager

Boerne, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Free Weekends

    401(k) matching

    Bonus based on performance

    Employee discounts

    Free food & snacks

    Free uniforms

    Health insurance

    Training & development

    Benefits/Perks

    Health Care Reimbursement

    Performance Bonus

    401K Employer Contribution

    Free Weekends

    Job Summary

    We are a small family owned business, specialized in the repair of European cars. We have locations in both San Antonio and Boerne, Texas. More details can be found at www.bavautorepair.com.

    We are looking for an Automotive Repair Service Advisor/Shop Manager to join our team. The ideal candidate will have experience as a Technician working on European cars, excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

    Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing Technicians and Service Advisors, quoting jobs, ordering parts, addressing customer inquiries, and managing required documentation.

    Responsibilities

    Managing customer interactions, explaining repairs and costs, and address their concerns

    Ensure a high level of employee morale and customer satisfaction while maintaining profitability

    Ensure repairs and maintenance tasks are completed correctly and in a timely manner

    Mentor employees on best practices for improving sales and customer service techniques

    Oversee day-to-day operations

    Qualifications

    High school diploma or GED required bachelor’s degree preferred

    Professional automotive repair experience: Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

    Valid state-issued driver’s license and clean driving record are required

    At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred