Automotive Service Advisor

The Rustic Wrench Llc

Automotive Service Advisor

Apache Junction, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    The Rustic Wrench is a fast paced full automotive repair shop. We are looking to add a Service Advisor who is caring, capable and passionate about the work that they do. At The Rustic Wrench, you will have the resources you need to be successful at your job. The Service Advisor is a front facing role to enthusiast customer base. We ask that only well qualified candidates apply for this position.

    Here’s why you’ll want to work here:

    100% Free Employee Healthcare and Dental insurance

    No Weekends

    Stellar career growth

    Competitive salary package

    Expected range of pay between $60,000 - $90,000/Year

    Great culture

    Paid time off

    Employee purchase and service program

    Here's what you'll be doing:

    Greet all customers promptly and professionally

    Interface with customer to fully understand their needs and offer parts and service as required

    Work with vendors to order parts and provide lead times to customers

    Build fair, competitive, transparent price quotes, with the customer and company’s best interest in mind

    Act as a liaison between technicians and customers

    Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time

    Handle all customer complaints immediately and resolve to the customer’s satisfaction

    Establish and maintain great customer relationships that encourage repeat and referral business

    Other duties as assigned

    Here’s what you’ll need:

    One year of automotive retail service consultant experience

    Mechanical knowledge

    Must be energetic, enthusiastic and team oriented

    Must be skilled at listening, problem solving and communication

    Must be well organized and able to multitask. This is a fast paced environment

    Must be 18 years or older and be authorized to work in the U.S

    High School Diploma or equivalent

    Valid in-state driver's license

    Job Type: Full-time

    Pay: $60,000.00 - $100,000.00 per year

    Benefits:

    401(k)

    Dental insurance

    Employee discount

    Health insurance

    Paid time off

    Shift:

    8 hour shift

    Work Location: In person