Job Description

Job Title:

Automotive Service Estimator

Location:

2870 East Joyce Blvd, Fayetteville, AR 72703

Job Overview:

As an Estimator with Christian Brothers Automotive, you will play a critical role in our automotive shop, ensuring that every guest receives top-notch estimates and that their digital vehicle inspection is produced with accuracy and care. With your excellent organizational skills, you will coordinate with technicians, vendors, and your team to produce flawless digital vehicle inspections and estimates for our guests. This position will also involve sales for phone estimates and as a backup Service Advisor when needed.

As an Estimator, you will also work closely with part supply vendors and other external partners to ensure that we always have the correct parts and equipment to get the job done right. As part of our team, you'll have the opportunity to build lasting relationships with our vendors, and guests to help us maintain our reputation as a trusted and reliable automotive shop.

Responsibilities include, but are not limited to:

• Reviews all digital vehicle inspections by technicians
• Maintains an organized and up-to-date repair log
• Prepares estimates for guests
• Present the best solution to properly repair our guest’s vehicles in a way that is easy for them to understand
• Build relationships with part supply vendors, tool vendors, and all external vendors effectively
• Works together as a team and assists other employees as needed
• Other duties as assigned

Qualifications

Qualifications:

• The ability to work in a high pace demanding environment requiring strong multi-tasking skils.
• Excellent communication skills: Must be able to communicate clearly and effectively with technicians, guests, and other team members to ensure that everyone is on the same page
• Strong organizational skills and problem-solving skills: Estimators are responsible for coordinating multiple work orders, and managing paperwork. They must be highly organized to ensure that everything is completed accurately and on time
• Customer service skills: Must have strong customer service skills to answer customer inquiries, address concerns, and ensure that guests are satisfied with the work that is performed on their vehicles
• The ability to work in a high pace demanding environment.
• Proficient in Windows-based computer software and automotive store applications
• Previous experience in an Automotive Sales, Advisor/Writer, or Estimator/Dispatcher position preferred
• Tekmetric proficiency strongly encouraged
• Must be able to type 60wpm. A typing test will be administered during interview process.

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.