Job Description

Job Title:

Automotive Service Manager

Location:

8941 Crossroads Blvd, Chanhassen, MN, 55317

Job Overview:

As a Service Manager with Christian Brothers Automotive, you lead our team of professionals that our guests seek advice from when they need help with their vehicles. You are the person that, through your own servant leadership, nurtures the integrity and transparency that our guests experience every time they invest in their vehicle. You are the cornerstone to building trusting relationships with our guests, from their initial appointment-making phone call to their final check-out reporting once we have completed service.

Responsibilities include, but are not limited to:

• Manage store and shop personnel and be accountable for daily operations
• Ensure quality of work, attitude and performance exceeds customer expectations
• Ensure selection of quality parts
• Perform daily, weekly, and monthly accounting closing and balancing procedures
• Ensure all equipment is fully operational and in good working order
• Ensure technicians have the resources needed to do their job
• Ensure we greet every guest with our Love Your Neighbor As Yourself level of respect

Qualifications

Qualifications:

• 5 years work experience in Automotive Customer Service & Service Sales
• Supervisory or management experience in Automotive
• Proficiency in Windows-based computers
• Experience in TekMetric and digital inspection software beneficial
• Graduation from an industry-recognized service training program preferred by not required
• ASE Service Consultant certification or equivalent experience
• Current driver’s licenses
• Driving record acceptable to our current insurance carrier

Physical Requirements:

• Being on your feet for the majority of the workday (standing, walking, etc)
• Occasionally lifting and carrying objects over 50 lbs
• Driving manual transmission vehicles
• Keeping a brisk work pace in a high-volume environment
• Using a keyboard and mouse several times daily
• Using a standard handset phone several times daily

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.