Automotive Service Receptionist/Advisor Assistant

Affinity Automotive Services, Inc

Automotive Service Receptionist/Advisor Assistant

Wichita, KS
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Opportunity for advancement

    Training & development

    Are you an organized, customer-focused individual with a passion for delivering excellent service? We are seeking a friendly and detail-oriented Automotive Service Receptionist/Advisor Assistant to join our team at Affinity Automotive Services. This is a key position where you will be the first point of contact for our customers, ensuring they receive a warm welcome and efficient service.

    Key Responsibilities:

    Greet and assist customers in a professional and friendly manner

    Answer incoming phone calls, schedule appointments, and manage the Text messages and online service appointments

    Maintain accurate customer records and service history

    Communicate with customers regarding repair status and estimated completion times

    Process payments, invoices, and related administrative tasks

    Support the service team with Vehicle and Parts check in, clerical duties and data entry

    Qualifications:

    Previous experience in a receptionist, customer service, or administrative role (automotive experience preferred but not required but must have some automotive interest and passion.)

    Excellent communication and interpersonal skills

    Ability to multitask and stay organized in a fast-paced environment

    Proficiency in Google/ Android Tablets and ability to learn industry-specific software

    Strong attention to detail and commitment to providing a positive customer experience

    What We Offer:

    Competitive pay based on experience

    Opportunities for growth and advancement

    A supportive and collaborative work environment

    Paid training and professional development

    How to Apply:

    If you're ready to be a part of a dynamic team and provide exceptional customer service, we want to hear from you! Send us your resume

    Help join us and help keep our customers on the road with confidence!