Automotive Service Writer

Midas of St. Clair Shores

Automotive Service Writer

Saint Clair Shores, MI
Full Time
Paid
  • Responsibilities

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

    We are looking for Automotive Service Writer. This position is a Service Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

    Responsibilities

    As a Midas Automotive Service Writer, you will direct all automotive and general service calls, including:

    Deliver exceptional customer service while listening and consulting customers

    Following up with customers, services requested, estimated completion times etc.

    Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Maintain inventory counts

    Overall cleanliness and organization of the facility

    Other duties as assigned

    Qualifications

    Excellent customer service disposition

    Good communication skills

    Ability to work a flexible retail schedule

    General automotive knowledge

    Valid driver’s license