Job Posting: BMW Service Advisor/Manager Location: AZ Bimmer Motor Werks Positions Available: Full-time
About Us: AZ Bimmer Motor Werks is a family-owned independent BMW service shop with over 16 years of trusted service in the community. With two locations, we pride ourselves on offering high-quality, reliable, and honest automotive service to BMW owners. Our shop offers a laid-back, small-business environment where our team is treated like family. We’re looking to add an experienced and passionate BMW Service Advisor/Manager to our team who shares our commitment to quality, customer service, and integrity.
Why Work With Us?
4-day Work Week: Monday through Thursday, 7:00 AM - 6:00 PM.
No Weekends! Enjoy your weekends off to relax and recharge.
Family-Owned Business: Be a part of a small, tight-knit team with a strong focus on work-life balance and a positive environment.
Benefits: 401(k) plan, health insurance, paid time off.
Work Environment: We foster a supportive, laid-back, and team-oriented workplace where everyone is valued.
Responsibilities:
Customer Service: Greet and assist customers in a friendly, professional manner. Provide knowledgeable advice on BMW repairs and maintenance.
Estimate Writing: Accurately write up repair estimates and ensure customer approval before proceeding with services.
Sales: Sell repairs and services in a clear, honest, and transparent way, ensuring customers understand the value of the work being done.
Parts Management: Order and track parts for repairs, ensuring all necessary components are in stock and ordered in a timely manner.
Teamwork: Work closely with our technicians, ensuring all necessary information is provided for smooth, efficient repair processes.
Technology: Use computers and technology to manage repair orders, schedule appointments, and track parts orders efficiently.
Requirements:
Strong knowledge of BMW vehicles, particularly BMW parts and systems.
Previous experience as a Service Advisor or similar role, preferably with BMW or luxury automotive brands.
Excellent customer service and communication skills.
Ability to work well with technology and computer systems.
Valid, current driver’s license.
A team player who thrives in a collaborative environment.
Ability to work honestly, ethically, and maintain a clean and organized workspace.
Why You Should Join Our Team:
No weekends – Enjoy a great work-life balance.
Competitive compensation – Paid time off, health insurance, and 401k benefits.
Work with the best – We are passionate about what we do, and it shows in the quality of service we provide to our customers.
Family-friendly atmosphere – Work in an environment where you’re treated like family.
If you are an experienced Service Advisor with a passion for BMWs and a commitment to exceptional customer service, we want to hear from you!
To Apply: Please send your resume to management@azbimmermotorwerks.com. We look forward to welcoming you to the AZ Bimmer Motor Werks family!