We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This is a remote position - work from home to support our customers Responsibilities: * Handle customer inquiries and complaints * Provide information about the products and services * Troubleshoot and resolve product issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of the evolving products and services Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Company Description Our mission is to make and take calls, chats, emails as well as handle various BPO projects for our customers. We do this by utilizing qualified agents, state of the art technology and new and improved training and testing methodologies.
Our mission is to make and take calls, chats, emails as well as handle various BPO projects for our customers. We do this by utilizing qualified agents, state of the art technology and new and improved training and testing methodologies.