DUTIES/RESPONSIBILITIES: Responsible for the overall administration of the outreach program operation related to budget, program design, staffing, and scheduling in accordance with Department of Homeless Services (DHS) and BRC protocol and procedure. Act as liaison with the Police Department, subcontractors, and referral sources. Act as primary liaison with the DHS on all matters of accountability including reporting, quality assurance, development of outreach strategies and deployment of outreach teams. Share 24-hour on-call duties with the Assistant Program Directors. Directly supervise the Assistant Directors, as well as monitor the performance of all staff. Collaborate with other directors within Outreach cluster, as well as other program directors and members of BRC senior management. Related duties as assigned.
HOURS:
Monday – Friday, 9:00am – 5:30pm (some weekend, evening, and overnight hours required.)
QUALIFICATIONS: Bachelor Degree Required and 4 years outreach management experience. Must have valid drivers license. Basic computer literacy required.
*Must be fully vaccinated*
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
PROGRAM DESCRIPTION:
Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
A minimum of 3 weeks paid vacation, 11 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
Tuition assistance and many training opportunities for career development.
Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.