Benefits:
Flexible schedule
Opportunity for advancement
Training & development
Server Assistant
The Back Waiter at Fielding’s River Oaks is responsible for supporting the Captain with tasks such as manicuring and pre-bussing, setting up and breaking down the dining room, polishing plate ware, glassware, and silverware and serving non-alcoholic beverages, burnishing the floor, helping the Captain create a positive guest experience leading to repeat guest visits.
Essential Duties:
Ø Support the Captain in serving the guest
Ø Create a positive experience for the guest
Ø Set up and break down the dining room
Ø Nonalcoholic beverage service and maintenance
Ø Must know the Pivot Point system
Ø Stocking side stations
Ø Have reasonable menu knowledge
Ø Understand and follow the stated steps of the service
Ø Be able to carry food and beverages on a tray
Ø Clear tables with proper plate handling
Ø Communicate with guests in a positive clear manner
Ø Polish glass and silverware
Ø Burnish the dining room floor at the beginning of each shift
Ø Must present clean and professionally in the stated uniform
Ø Have high integrity
Competencies & Qualifications:
Ø Must be able to stand for eight hours a time
Ø Be able to be on time in a specified uniform
Ø Bi-lingual a plus
Ø Demonstrate interest and share knowledge of food
Ø Able to lift and carry 50 pounds
Ø Able to follow directions
Ø Consistently search ways to improve and promote a high level of guest service
Ø Accept constructive criticism
Ø Treat guests and Partners with respect
Ø Provide a risk free and safe working environment and experience
Ø Apply accurate logic and common sense in decisions making or solving problems
Ø Seek expertise help and resources to achieve goals and objectives
Ø Stay focused and detailed oriented while on duty and work through distractions
Ø Able to identify, prioritize activities and modify work routines to eliminate wasted efforts
Ø Follow guidelines and rules of Fielding’s culinary group
Ø Speak clearly and logically to be understood and get the point across when communicating