Ticket Sales & Hospitality Representative Baltimore Ravens 15 reviews - Baltimore, MD 21230 General Description: The Ticket Sales & Hospitality Representative is an outgoing professional with strong interpersonal skills, sales acumen and a desire to provide great service to general customers and clients. Continuing to maintain a sold-out season ticket base and sold out games is a primary goal of this position while maximizing revenue opportunities in all ticketed products. Success in this role is defined by renewing season ticket customers annually and selling Permanent Seat Licenses, season tickets, hospitality products and group/individual tickets as available resulting in sold out events. Essential Duties & Responsibilities: * Season Ticket Renewals Focus on keeping renewal percentage of current PSL owners over 99% annually. * PSL & Season Ticket Sales Maintain our sold-out status by selling available PSLs to wait list members or other identified leads. Goals include keeping season ticket sales over 65,000 and the club level sold out. * PSL Marketplace promote the use of the PSL Marketplace to fans looking to buy or sell PSLs to maintain a vibrant PSL market. * Corporate Hospitality Tent Sales Maintain relationships with a consistent book of clients while prospecting for new hospitality tent clients. * Group/Individual Ticket Sales based on availability of individual tickets, execute sales efforts in both group and individual ticket sales as warranted. * Individual Hospitality Sales Sell individual hospitality packages to smaller groups for non-Ravens events and on occasion Ravens games with softer sales. * Make outbound cold calls from lists provided; generate own leads through referrals, networking, social selling and effective research. * Create and develop new business by regularly pitching new prospects through stadium visits, external appointments when appropriate, phone prospecting, social selling and events. * Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects. * Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet sales goals and excellent customer service requirements. * Effectively handle incoming sales calls from prospective clients for all ticket sales products. * Meet or exceed assigned sales goals for all ticket products.

• Contribute positively to a competitive sales team culture and team-oriented office culture. * Participate in sales team meetings and training sessions. * Work events and games as assigned to support ticket sales efforts and promotional initiatives. * Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps. * Represent the Ravens professionally on game day while interacting with clients and prospects at Ravens sales tables or seats visits as appropriate. Required Education and/or Experience: The ideal candidate must possess the personality and drive to excel in a sales environment while showing the ability to work well in and contribute to a team setting. Previous sales and/or service experience is preferred. The ideal candidate would have 1+ year(s) of ticket sales experience with a team or college. Prior experience with Archtics and Ticketmaster systems is a plus. Bachelors degree in sport management, business or related field is required. Requisite Abilities and/or Skills: The successful candidate must be energetic, relationship driven and passionate about professional football. Candidate must have exceptional communication and organizational skills with the potential to show situational leadership. Instructions to Apply: Interested candidates should upload a cover letter and resume and apply using this online job posting. Cover letters and resumes received outside of this posting, will not be considered. Each applicant will be carefully reviewed and screened. Applicants making it to the next step in the hiring process will be contacted. Thank you for your interest in the Baltimore Ravens. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 1 day ago - save job - original job Apply On Company Site Other jobs you may like Battery Truck and Light Service Operator AAA Club Alliance - Baltimore, MD 7 days ago Account Manager; Ticket Sales WASHINGTON SPIRIT SOCCER - Boyds, MD 30 days ago Visitor Services Supervisor - Ticket Sales The Maryland Zoo in Baltimore - Baltimore, MD 15 days ago Ticket Sales Representative Historic Tours of America, Inc. - Washington, DC 30+ days ago * Ticket Sales Hospitality Representative jobs in Baltimore, MD * Jobs at Baltimore Ravens in Baltimore, MD * Ticket Sales Hospitality Representative salaries in Baltimore, MD Baltimore Ravens 15 reviews Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume