Our thriving hotel is looking for a dedicated Banquet Captain who is passionate about giving our customers an amazing banquet event experience. You will guarantee that each guest receives world-class service by working directly with them to book banquet space and present options that match their needs and budgets. If this describes you, please apply as soon as possible! Responsibilities: • Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities • Assess and document the outcome of each event to propel future improvement upon all processes • Strengthen a customer-focused banquet event department continuously by developing policies, procedures, quality standards, and cost-cutting measures • Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staff levels Qualifications: • Proficient in computer skills, especially MS Office (Word, Excel, and PowerPoint) • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • Over 2 years of banquet experience supporting a team in a hospitality role, preferably in a food service capacity • High school diploma, GED, or equivalent experience. A higher education degree in hospitality or hospitality management is a plus • Must have excellent customer service and communication skills

• Relay all event orders to on-site banquet staff members so they are made aware of their duties and responsibilities • Assess and document the outcome of each event to propel future improvement upon all processes • Strengthen a customer-focused banquet event department continuously by developing policies, procedures, quality standards, and cost-cutting measures • Provide an optimal level of event service by supervising the banquet area's daily operations, including ordering supplies, supervising event space set-up, and determining staff levels