Job Description

Banquet Houseperson / Attendant
The ideal candidate is passionate about service and thrives in a fast paced, changing environment. With a keen eye for detail, the Banquet Houseperson ensures the room is set perfectly for each function exceeding guest expectations. The candidate is adaptable and assists clients with all last-minute changes. The position requires a service professional with excellent organizational, technical, and communication skills.

What you will be doing:

• Set up tables, chairs, dance floors, staging, linens and assist with tabletop setup as directed
• Ensure line by line delivery on Banquet Event Order requirements
• Maintain organization and cleanliness of banquet spaces and storage
• Safeguard assets and maintains all banquet equipment
• Actively furthers relationships with on-site clients and enhances Meeting planner satisfaction
• Partner with Banquet Team and audio/visual vendors to ensure seamless delivery and set-up
• Handle all guest inquiries
• Aware of all business within hotel on a daily basis and able to guide guests accordingly
• Consistently offer professional, engaging and friendly service
• Flexible shifts including mornings, evenings, weekends and holidays
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous banquet experience is an asset
• Ability to take direction and read banquet event orders
• Excellent follow-through of tasks and attention to detail
• Strong written/verbal communication and interpersonal skills
• Able to balance a variety of conflicting priorities while providing guest service
• Strong guest service orientation
• Ability to work with minimal supervision

Physical aspects of the position include but are not limited to:

• Endure various physical movements throughout the work areas
• Frequent kneeling, pushing, pulling, lifting, bending
• Constant walking and standing for up to 8 hours
• Repetitive Bending, twisting, and kneeling
• Lifting weights in excess of 50 pounds
• Pushing/Pulling/Lifting weights in excess of 50 pounds
• Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What’s in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities