Assistant Restaurant Manager

Ava's Hospitality Group

Assistant Restaurant Manager

Cambridge, MD
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Training & development

    Tuition assistance

    Vision insurance

    Summary:

    The Assistant Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure its smooth and profitable running. This role involves managing staff, ensuring excellent customer service, maintaining inventory, and ensuring compliance with health and safety regulations. Assistant Restaurant Managers must possess strong leadership skills, be highly organized, and have a keen understanding of AHG standards. They play a crucial role in creating a welcoming atmosphere for customers.

    Leadership and Coaching:

    Lead and mentor the service staff, providing guidance and support to ensure high levels of performance and morale.

    Motivate and inspire staff to deliver exceptional customer service consistently.

    Mentor staff on driving sales.

    Maintaining Standards:

    Ensure all team members adhere to Ava's Hospitality Group service standards and policies.

    Operational Excellence:

    Oversee the daily operations of the service team, ensuring efficiency and effectiveness.

    Handle guest complaints and issues with professionalism and prompt resolution when the GM is unavailable.

    Example Setting:

    Lead by example by providing outstanding service during shifts.

    Demonstrate a positive attitude and strong work ethic.

    Uphold the values and culture of Ava's Hospitality Group at all times.

    Compensation and Benefits:

    Hourly wage: $22/hour