Summary of Position:

As a support person, you must be friendly, outgoing and possess good communication skills. A guest’s dinner and/or bar experience should be equally enjoyable and you play a major role in the overall picture because you represent the Front of the House by welcoming and warmly greeting guests on arrival. In addition, you manage the efficient and timely seating our guests. Remember, consistency is a key element in a positive experience. Your individual personality should shine through – use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.

Duties & Responsibilities:

Keep the bar stocked with liquor, syrups, glasses, napkins and all other necessary items before and during service hours.

Prepare garnishes, refill ice wells, change beer kegs and restock napkins and straws.

Clean up the spills, remove the glassware and organize the counter.

Keep the bar area neat and clean.

Coordinate with managers, kitchen staff and security personnel to ensure efficient service to customers.

Handle emergency situations, like cleaning up broken glasses and clearing up clogged drains.

Warmly and graciously greet all guests upon arrival.

When possible, open the front door for guests entering or leaving the restaurant.

When immediate seating is limited, record guest names and number of people in party.

Call out name and number of party when tables become available.

Provide guests with estimated waiting time.

Accommodate special seating requests for guests whenever possible.

Seat guest guests based on guest preferences and balancing of customer flow in service stations.

Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.

Relay messages to servers and buspersons as needed.

Thank guests as they leave and invite them to return.

Other duties as directed.

Qualifications:

No previous restaurant experience required.

Minimum age of 21 years old.

Be able to working in a standing position for long periods of time (up to 5 hours).

Be able to communicate clearly and effectively in the predominant language(s) of our guests.

needs to possess:

Minimum of two years’ experience in the role of a Barback

Be the legal age to serve alcohol

Physically fit to meet the demands of the job, such as lifting liquor boxes and standing for long hours

Strong knowledge of bar menu items

Willing to work in night shifts and on weekends and holidays

Friendly, responsible and punctual