Baristas expertly craft coffee, tea, and cocktail offerings while providing a strong sense of knowledge and hospitality to guests. They will also assist in all aspects of FOH, including running food and drink, clearing tables, and greeting guests. All baristas will exemplify our core values, connecting with guests in a professional manner to ensure excellence in service.
Duties and Responsibilities
Arrive to work every day with a positive attitude, a willingness to learn, & prepared for the shift.
Operate as service well and support servers during brunch shifts.
Know the table numbers and position numbers in all sections of the restaurant.
Set up bar station in a timely manner, working alongside coworkers to make sure that the mise en place is always set to standard & ready for a busy afternoon of service.
Serve alcoholic beverages only to guests over 21 years of age. Check ID’s every time, without exception. Get your manager involved if needed.
Know and execute the service expectations outlined in the service manual.
Help to promote a safe and clean environment for co-workers, and guests. Maintain the ABK mantra.
Be capable of covering brunch server shifts when needed.
Maintain complete knowledge of products and specifications. This includes ingredients, descriptions, sourcing, brands, allergens, etc.
Maintain a comprehensive knowledge of our POS’ operation.
Use heightened awareness on any allergy table, and work to code according to our allergy standards.
Check in with any staff working in your respective space upon arrival. See if you can help before beginning your assigned duties.
Perform bar maintenance throughout the shift, including crumbing, keeping waters full, clearing & resetting serving ware etc.
Coordinate service at the bar with bar back, runners & bartenders when appropriate.
Report all guest complaints to management immediately and follow our five steps for navigating guest complaints. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy.
Build relationships with regular guests; and maintain good relations with our neighborhood and industry community members.
Comply with sanitation standards and procedures according to health and legal regulations.
Complete weekly cleaning duties, in addition to opening and closing duties.
Maintain a reasonable response time for all Slack communication: a minimum of an answer to any correspondence before your next shift.
Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest.
Maintain a reasonable schedule with flexible availability, including early mornings or late nights, holidays, and time for all staff meetings and tastings.
Focus on always continuing your education and into all facets of our operations, be it the Bar, Kitchen, Service, Coffee, and Tea programs.
The employee is responsible for getting a shift covered if they cannot report to a scheduled shift (apart from sick reasons). If they cannot report to a shift and have exhausted all options for coverage, they must contact their supervisor to problem solve no less than 8 hours prior to their scheduled in time.
Act in a professional manner and represent Death & Co / Gin & Luck graciously whether you are in house, traveling, or at another local establishment.
Assist in training new hires by guiding them through training trails, answering their questions, providing workflow advice, and teaching them G&L's expectations, steps of service steps, and standards operating procedures.
Demonstrate the Core Values of Gin & Luck:
Curiosity: We learn and improve through active observation and creative problem solving.
A.B.K.: We anticipate, prepare and execute with intention
Pursuit of Excellence: We will forever be chasing excellence, even when we sometimes fail. It is a pursuit without end
Contagious Joy: When we're having fun, it emanates out and influences our work and the people around us
Connection: We build relationships through intuition, empathy, and transparency
Reporting Structure
The Barista reports to Lead Barista and Floor Managers.
The Barista works in tandem with other Baristas and Bar Staff.
Compensation and Benefits
$xx/hr plus a point percentage of the full house tip pool, based on hours worked per shift.
Pre-tax transit benefits. (In applicable Locations)
One fair wage
High hourly for tipped employees
Tipped out BOH (where applicable)
Gin & Luck Medical Benefits
Health, Dental, Vision
Free Life Insurance
Optional 401k
PT employment benefits
Cultural Alignment among staff
Fun
Growth Oriented
Personal Ownership
Career driven
Team Minded
Inspired
Proud
People First Company
Educational Opportunities
Physical Demands
The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Gin & Luck reserves the right to add or delete duties and responsibilities at their discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.