BARISTA & RETAIL SUPPORT

Duties & Responsibilities:

Greets customers and makes them feel comfortable.

Interacts with customers, helping and responding to queries about products and purchases.

Operate point of sale (POS) systems for the coffee house and farmer’s market

Handles refunds, exchanges, and returns.

Provides recommendations according to customer needs or preferences.

Locates merchandise for customers and places orders, where necessary.

Introduces promotions and new products to customers.

Uphold all health code and cleanliness standards for the coffee house and farmer’s market.

Assist in pop-up markets that are on-site and off-site

Documents sales by updating customer records.

Stays up to date with sales trends for better service and achievement of sales.

Alerts the management of potential security issues.

Cross-train to work in Bonton Farmers Market and any other duties assigned.

Education and Experience Requirements

High school diploma.

Two years working in the service or retail industry preferred.

Required Skills

Self-motivated, self- starter detailed oriented and flexible.

Friendly and strong commitment to customer service

Verbal and written communication skills with high Interpersonal skills and impactful sense of creativity

Ability to stand for extended periods

Ability to lift merchandise weighing up to 20 pounds

Basic math and accounting skills

Preferred Skills

Experience operating a cash register.

Experience operating point-of-sale (POS) transactions.

Critical thinking, evaluation, and analytical skills.

Record of meeting and exceeding sales goals.