Bartender and Server

The Scotsman Public House

Bartender and Server

Waynesville, NC
Part Time
Paid
  • Responsibilities

    Bartender/Server

    Must have Friday, Saturday, Sunday & Monday availability. Open Availability is preferred. Must have bartending and serving experience. Must be willing to bartend and serve the tables.

    Qualifications:

    Must be 21+ (required)

    Minimum 6 months FULL-BAR bartending experience (required).

    Minimum 2 years FULL-BAR bartending experience (preferred).

    Minimum 1 year floor serving experience (required)

    Reliable transportation (required)

    ServSafe Food Handler or willing to get it (required)

    ServSafe Alcohol Training or willing to get it (required)

    ServeSafe Manager Certification or willing to get it (desired).

    Responsibilities:

    SERVE your guests with a smile and positive attitude

    Take drink and food orders from guests and enter in the POS

    Cash and Credit Card processing

    Mix drinks, pour beer and wine to SOPs and house standards

    Have thorough knowledge of beverage offerings, food menu and specials

    Interact with guests. Answer questions about food and beverage menu

    Check on guests throughout service. Anticipate guests’ needs before they ask

    Listen to guests complaints and issues and take initiative to resolve the issue

    Give guests an experience that will make them want to come back

    Keep the bar and restaurant clean. Clear glassware/dishes when guests are finished with these items. Wipe down after guests leave. Wipe messes from food, beverage, condensation from glasses, etc

    Wash glassware and inspect glassware cleanliness before putting away

    Keep bar and workspace clean and organized

    Keep bar stocked with tools, equipment, ice and liquor throughout shift

    Change kegs according to company SOPs

    Run food, check to make sure the food up matches the order before running it, make sure guests have appropriate utensils and condiments and ask if they need anything else before attending to your next task

    Implement sanitation procedures according to Servsafe and Covid-19 standards

    Follow Servsafe Alcohol Training, company, state and county rules and laws regarding alcohol service

    Respectfully cut guests off when they show signs of intoxication and communicate with everyone on duty

    Set up bar and follow opening procedures when opening

    Thoroughly clean bar and restock when closing

    Attend staff trainings attentively

    Read emails and updates before you get “on the floor”

    Arrive to work on time

    Perform tasks and duties that are asked of you on shift

    Report any issues or customer dissatisfaction to management at end of shift

    Skills:

    Customer Service

    Positive Attitude

    Passion for, knowledge of and interest to learn more regarding World Pub Fare, Classic Cocktails, Beer and Wine

    Mix alcoholic drinks and pour beer & wine

    Multi-tasking

    Works well independently and with a team

    Problem Solving

    Cash handling and credit card processing

    Quick basic math

    POS

    Can lift 25lbs

    Change kegs

    Move and lift full kegs with a co-worker or by oneself

    Schedule: Must be available Saturday, Sunday and Monday. Open availability is a plus

    Pay:

    Hourly: $8 + tips

    Benefits for Part Time Employees:

    Employee Discount

    Physical Setting:

    Casual Dining Restaurant/Bar/Pub