Job Description

ECOMMERCE SALES ASSOCIATE

BEARDSLEE TRANSMISSION EQUIPMENT, CO. INC. IS A SMALL FAMILY BUSINESS THAT BELIEVES OUR EMPLOYEES ARE AN INTEGRAL PART OF OUR BUSINESS. WE ARE OFFERING AN OPPORTUNITY TO JOIN OUR TEAM AS AN ECOMMERCE SALES ASSOCIATE.

JOB SUMMARY:

Our eCommerce site has been booming and we are in search of a motivated, fast learner, interested in online sales. You will be expected to help cover our sales on EBAY, AMAZON and other eCommerce sites. We look forward to meeting you!

JOB FUNCTIONS:

· RESPONSIBLE FOR THE DAY-TO-DAY ON-SITE & OFF-SITE MONITORING OF ECOMMERCE SALES SITES.

· FACILITATE SALES BOTH ON AND OFFLINE.

· COMMUNICATE WITH CUSTOMERS VIA OUR ONLINE PORTAL.

· PROCESS SALES, INCLUDING PHYSICAL PICKING AND ELECTRONIC SHIPPING OF ORDERS.

· ENTER, PICK, SHIP AND INVOICE ORDERS WE HAVE IN STOCK.

· INTERACT WITH OTHER SALES OR CUSTOMER SERVICE PERSONNEL TO ORDER REQUIRED PRODUCTS NOT IN STOCK AT BRANCH LOCATIONS.

· REACH AGREED UPON SALES TARGETS BY THE DEADLINE

· PROCESS CUSTOMER RETURNS THROUGH WEBSITE.

· PROSPECT AND CONTACT POTENTIAL CUSTOMERS

· RESOLVE CUSTOMER INQUIRIES AND COMPLAINTS

SKILLS NEEDED:

· STRONG KNOWLEDGE OF ECOMMERCE SITES.

· PREVIOUS EXPERIENCE IN SALES, CUSTOMER SERVICE, OR OTHER RELATED FIELDS

· PROFICIENT IN EXCEL AND WORD

· RELATIONSHIP BUILDER WITH EXTERNAL AND INTERNAL CUSTOMERS

· STRONG VERBAL SKILLS, BOTH FACE-TO-FACE AND WHEN UTILIZING PHONE

· EFFICIENT ORDER ENTRY COMPUTER SKILLS AND ABILITY TO UTILIZE CREDIT CARD PROCESSING HARDWARE

· PREVIOUS EXPERIENCE IN SALES, CUSTOMER SERVICE, OR OTHER RELATED FIELDS

· ABILITY TO BUILD RAPPORT WITH CLIENTS

· STRONG NEGOTIATION SKILLS

· DEADLINE AND DETAIL-ORIENTED

· ORGANIZED

· READY TO LEARN!

EDUCATION REQUIRED:

· HIGH SCHOOL DIPLOMA OR GED

· COURSE WORK IN MATH, INCLUDING ALGEBRA.

· BASIC COMPUTER KEYBOARDING