Job Summary
The Behavioral Health Care Coordinator is responsible for overall introductions and coordination of care between partnering facility and The Josselyn Center's services, including: intake, assessment, case management, therapy and psychiatric evaluation, medication monitoring, and supported employment.
Essential Responsibilities and Metrics
- Provide daily proactive outreach and care coordination between assigned partner facility and The Josselyn Center's services
- Provides high-quality service and maintains 50% of direct service hours per month
- Complete Service Ticket/Progress Note within three working days of day of service and at the end of each week
- Support and closely coordinate behavioral health treatment
- Track client follow-up, treatment adherence and clinical outcomes. Document client encounters and re-engage clients who are not participating in their treatment
- Develop, modify, and review treatment plans
- Achieve metrics established to avoid client hospitalizations
- Provide counseling and/or case management for highest acuity clients
- Crisis intervention
- Coordinate with clinical staff to monitor ongoing treatment for all clients referred by partner agency
- Client centered consultation with community providers
- Attendance and participation at clinical presentations and staff meetings
- Use of supervision or consultation when required or needed ****
Qualifications
- Master's level Health Professional
- LCSW/LCPC Preferred and/or a minimum of 2 years related experience, specifically in crisis care setting
- Three professional references that reflect ability to perform clinical work
- Displays high energy, empathy, and organizational skills daily
- Work flexible schedules, including nights and weekends when necessary
- Experience supporting underserved, transient populations with high behavioral health care needs and co-occurring physical health challenges
- Experience identifying and evaluating behavioral health disorders
- Fluent English/Spanish preferred ****
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