Job Description
You only get one chance to make a great and lasting first impression!
From a very warm welcome to a fond and memorable farewell, the Bell/Doorperson, will take care of our guests, ensuring a lasting impression for them during their entire stay with us!
_ _ Bell/Doorperson - Full-Time__
** What’s in it for you:**
- Unlimited career development opportunities, both nationally and internationally. The sky is your limit!
- Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
** What you will be doing:**
- Welcome all guests into our luxury environment while completing the Sofitel luxury standards to ensure both a warm welcome and fond farewell are memorable to all our guests.
- Handling all Guest Service inquiries including In-house guest requests.
- Assisting with luggage or any special requests for our arriving and departing guests while providing exceptional service.
- Assisting with information on our ALL Accor frequent guest program and directing the guests to enroll with the Guest Service agents.
- Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay.
- Delivering luxury service that is efficient, empowered and cordial.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.