Position Overview
Benefits All In, located minutes from downtown Cincinnati, is a healthcare consulting firm that specializes in helping employers build better programs to support the unique insurance needs employees may have. They pride themselves on giving families expert knowledge and resources that provide piece of mind and ultimately make healthcare more affordable. Benefits All In has a passion for reducing barriers and changing lives.
BAI is currently seeking an Education Specialist to join their rapidly growing team. This is a client facing role that provides high-level service to families needing assistance in understanding their health coverage options. Developing relationships and providing client leadership is the key to success in this position.
Benefits All In highly values their employees and is looking for someone with a distinctive background and perspective to add to their strong and collaborative team. You will enjoy a positive work environment as well as a hybrid work schedule with the ability to work remotely up to two days per week. Are you someone with a growth mindset who has passion and a strong attitude to get things accomplished and help others? If so, let’s talk!
Key Responsibilities
Provide one-on-one service to members by educating them on the healthcare options available
Build and maintain client relationships with continuous communication and follow up
Develop plans and implement strategies for all assigned client accounts
Identify new business opportunities by initiating communication with decision makers
Find opportunities to improve delivery process
Requirements
1-2 years of experience in insurance industry and knowledge of insurance concepts (e.g., deductible, coinsurance, premiums, risk management) or education experience
Associates degree preferred
Basic computer literacy (typing/data entry, managing email, basics of Excel, PowerPoint, Word)
Excellent written and oral communications along with strong time management and organizational skills
AHIP certified or must be willing to become licensed
Desired Attributes
Ability to establish goals and manage time to ensure completion of them
Self-motivated and willing to take initiative
Excellent interpersonal communication and experience managing customer objections and complaints
Comfortable working in a fast-paced environment
Benefits include a competitive base salary, being part of a growing company, as well as a competitive and comprehensive benefits package including 401k, attractive healthcare coverage, dental, vision, and employer-paid life insurance, ample paid time off, and a hybrid work schedule.