Benefits:

401(k)

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Best Practices Association Concierge

ACT Dental Practice Coaching is looking to add an amazing customer success representative to our unique team! The position is available nationwide. We are looking for someone with a strong work ethic, positive attitude, and eagerness to learn. This position requires exceptional communication and listening skills with a proactive and upbeat approach! Must be self-motivated with an internal drive to achieve results.

What is the BPA?

The Best Practices Association (BPA) is an online community of dentists and dental practice team members. Our BPA Concierge is tasked with reaching out to members in an effort to help them utilize the tools and find the solutions in the BPA to help their practices. In addition, this person manages and nurtures BPA members and other leads further along the buyers' journey to higher membership levels.

Your Super Power.

Your effectiveness in this role hinges on your adept communication skills, an in-depth understanding of our offerings and differentiation, and a natural ability to build relationships.

The ideal candidate possesses exceptional interpersonal skills, determination, and a genuine enthusiasm for helping others! This role will require the ability to reach out and build relationships, sell the solutions the BPA has for dentists, and identify the leads that should go on to the next step in our buyer’s journey.

What’s needed:

Your primary objective is to support and nurture leads.

This encompasses calling, emailing, texting, and reporting outcomes.

You will serve as the first point of contact, sparking interest, identifying potential clients, and transitioning warm leads to our business development representative.

Maintaining meticulous records through our CRM-Hubspot for effective data tracking and utilization.

Working in unison with our business development team. Meeting weekly at minimum.

Continually honoring our core values of Always Be Growing and Results Driven.

Converting our marketing-qualified leads to sales-qualified leads.

Experience with Hubspot, or any CRM software is advantageous.

Demonstrated success in remote work or academic environments.

Cold calling experience is a bonus.

4x year-traveling required to our headquarters in Milwaukee, WI

Perks:

Clear growth opportunities within our organization

Annual compensation packages range from 50-70k

Medical/401K benefit package

Flexible work schedule/time off

Why Join Us:

We’re more than just colleagues—we’re a community united by a unique culture that empowers us to use our collective knowledge to elevate and revolutionize dentistry which enriches the lives of those we serve. Together, we embody strength, aim for excellence, and build a thriving community.

Our success is driven by our incredible team, carefully chosen for their core values and dedication to our purpose: “Better Practice, Better Life.” Your commitment and talents are a big part of that success.

Here, it’s more than a job—it’s a calling. We genuinely care for each other and those we serve, creating a bond that feels like family. This unity is our unstoppable engine, making every day fulfilling and purposeful. We have the privilege of making a positive impact on the lives of our clients, members, each other, and our families!

Flexible work from home options available.