Job Description

As a Fraud and Risk Specialist you will work in a fast-paced environment responsible for delivering an effective risk assessment, protecting the business from financial threats and reporting on patterns and trends.

The Fraud and Risk department is responsible for the prevention and detection of fraudulent activity across the Sports and Gaming products, and managing chargeback risk from a multitude of payment options. Staff development is key to your success, relevant training will be provided on all aspects of the role giving you the tools to succeed. Due to the busy sporting calendar all year round, this position is offered on a full time basis requiring a flexible approach to working hours between 07:00 and 23:00, working any five out of seven days per week, including evenings and federal holidays.

In return, our current benefits package includes:

• Company funded medical, dental and vision healthcare.
• 401K Plan.
• Paid vacation and sick leave.
• Life Insurance.
• Short term and long term disability.
• Career development and growth.
• Company bonus scheme.
• Employee Assistance Program.
• Life events and long service awards.

PREFERRED SKILLS:

• Strong attention to detail.
• Ability to multi-task.
• Problem solving skills.
• Excellent written and verbal communication skills.
• Competent computer skills including a good working knowledge of Outlook, Excel and Word MS Office products.
• Interest in Fraud Management and regulatory requirements applicable to online gaming and sports betting.

MAIN RESPONSIBILITIES:

• Analyzing alerts from risk controls.
• Reviewing and approving customer withdrawals.
• Using proactive investigation techniques to identify new and emerging threats.
• Contacting customers via telephone and email.
• Providing 2nd line support to the operation regarding fraud and risk related queries.
• Producing detailed reports regarding fraudulent activity.

Company Description

Founded in 2000 in the United Kingdom, bet365 is one of the world's leading online gaming companies with over 63 million customers worldwide, employing more than 5,000 people. With a record for innovation, we offer award-winning, industry-leading betting and gaming experiences and pride ourselves on the standards of customer service we deliver. Thanks to our team of in-house developers, bet365 now offers our most advanced app and website ever, with ease of navigation and an intuitive interface tailored to the sports on which our customers prefer to bet. We provide a market-leading In-Play product offering more markets on more sports than anyone else, ranging from Soccer and Basketball to Beach Volleyball. Above all, we believe that giving our staff the freedom to innovate at all levels is key to our success.