About Beta Bionics

Beta Bionics, Inc. is a medical technology company dedicated to bringing innovative type 1 diabetes management solutions to the many, not the few. We are committed to bringing better access to better solutions – and a better life for those living with diabetes – with the world's first bionic pancreas called the iLet. The iLet Bionic Pancreas is the first and only insulin delivery system that does not require carb counting*, bolusing, correction factors, or pre-set basal rates. The only number needed to get started with the iLet Bionic Pancreas is a user's weight – the iLet does the rest. The iLet lets users “Go Bionic” with their diabetes management.

Beta Bionics is a public benefit corporation. This means we are a for-profit company with obligations to serve both our public benefit mission and shareholders' interests. Beta Bionics is also a certified B Corporation; and as such accountable to operate with high standards of transparency, sustainability and accountability to our customers, employees, business partners, society, and the environment.

Successful candidates will be working with highly experienced colleagues, who are amongst the best in their fields. We have a mission-driven, passionate and collaborative culture where you will have a high degree of empowerment and opportunity to make a significant impact.

Please contact us if you fit the profile below and if you are interested in joining the Beta Bionics team!

*User must be carb aware.

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Summary/Objective:

As the Inside Sales Specialist, you are responsible for selling Beta Bionics' products, systems and/or services via telephone or electronic means to customers in assigned territory(s). Must close the sale of products, systems and/or services. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Sales can be made through multichannel, inbound and/or outbound sales activities. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside the office required. Requires application of in-depth technical knowledge of products, systems and services. May be responsible for large, diverse, complex territories and/or products. This role is overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field. Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales-oriented activities.

Essential Duties and Responsibilities

[Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualified candidates who need a reasonable accommodation with the application process and/or to perform the essential functions of the position should notify the company's HR contact]

• Responds to direct patient inquiries as well as requests from Territory Business Managers, Diabetes Clinical Educators, and Health Care Providers, to discuss Beta Bionics products and services
• Communicates with potential customers (by phone, email, and/or fax), and explains the operation and use of all products offered by Beta Bionics
• Efficiently responds to advanced customer inquiries, effectively addressing and resolving patient barriers to therapy adoption through professional, ethical, and persuasive sales skills to lead the customer to action
• Documents interactions, calls, and lead information into the customer relationship management (CRM) system in accordance with HIPAA guidelines
• Manages calls to maximize time and effort on the job to achieve daily metrics while adhering to a specified schedule adherence
• Operates with high standards that are aligned to Certified B-Corp values
• Consider the beneficiaries of Beta Bionics' Public Benefit Mission Statement with all actions and decisions

Work Location:

• San Diego, CA preferred, but candidates can be remote based anywhere in the US

Required Education and Experience

• High school diploma or GED

• Advanced knowledge of diabetes, unmet needs of diabetes therapies, and benefits of insulin pump therapy and continuous glucose monitoring or other disease management devices/diagnostics desirable

• Experience in a customer service environment of which six (6) months must be placing/receiving inbound/outbound calls

• Experience achieving sales quotas in a fast-paced environment

Preferred Experience and Qualifications

• Bachelor's Degree
• Proficient in Microsoft Office Suite and Internet with CRM software familiarity
• Ability to work in a fast paced, ever changing market and see change as an opportunity to improve business performance and campaigning for it when necessary

Work Environment and Personal Protective Equipment

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, copiers, and scanners.

Physical Demands

• While performing the duties of this job, the incumbent is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with co-workers
• This position requires travel depending upon business needs

Salary Range

$60,000 - $70,000

Benefits

• Comprehensive medical and dental coverage
• FSA and HSA Plan Options, including an annual company contribution to the HSA
• 401(k) program with employer match
• Generous vacation accrual and paid holiday schedule

Equal Employment Opportunity Statement

It is the policy of Beta Bionics to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beta Bionics will provide reasonable accommodations for qualified individuals with disabilities.