Beverage Equipment Service Technician

Royal Gourmet House, Inc

Beverage Equipment Service Technician

Houston, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company car

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Job Summary

    Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are looking for a skilled Beverage Service Technician to provide top-tier repair, maintenance, and installation services for coffee, powdered cappuccino, and slushie machines. If you have a passion for exceptional customer service and a solid technical background, we want you on our team!

    Responsibilities

    Deliver Strong Equipment Service: Diagnose, repair, and Install Beverage Equipment like - coffee, cappuccino, and slushie machines; complete service reports and logs promptly.

    Lead Customer Satisfaction Efforts: Resolve customer issues swiftly, follow up to ensure satisfaction, and train customers on equipment use and maintenance.

    Manage Equipment Inventory: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed.

    Lead Company-Wide Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians.

    Work Schedule:

    Days: Monday - Friday

    Hours: 8:00 AM - 4:30 PM

    Qualifications

    High school diploma/GED

    Associate degree or appliance repair certification preferred

    Previous experience as an Beverage Repair Technician is preferred

    Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds.

    Excellent customer service skills