We're searching for a diligent bilingual office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants must be bilingual in English and Spanish. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team! Responsibilities: • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates • Schedule appointments, including travel arrangements or other company engagements • Strengthen existing abilities and gain new ones by participating in training opportunities • Buy materials for the office when necessary • Increase productivity by creating record-keeping procedures for customer data filing systems • Generate status reports as requested so the team is informed with progress reports Qualifications: • Navigates computer programs with ease to provide a quick front-desk experience for customers • Customer service, bookkeeping, or administrative experience is preferred • Associate's degree preferred but not required to apply • History of being deadline-driven and extremely organized • Display excellent written, problem-solving, and verbal communication skills Compensation: $30,000 - $35,000 yearly
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