Benefits:

401(k)

Health insurance

Training & development

Bilingual Franchise Business Coach / Operations Manager

Stratus Building Solutions is looking for a driven, bilingual (English & Spanish) operations professional to join our Northern Colorado Team! This full-time role is perfect for someone with a passion for supporting franchise owners and building strong client relationships.

Ready to make an impact? Submit your application today and take the next step in your career with Stratus Building Solutions!

Benefits/Perks

Paid Time Off (subject to eligibility): Sick, Vacation, Holiday, Bereavement, FMLA, Parental Leave

Health, Dental, and Vision Insurance (subject to eligibility)

401k (subject to eligibility)

Phone and car allowance

Monthly Commissions

Company Overview

Stratus Building Solutions is the industry-leading franchise in green commercial cleaning. In an ever-increasing health and environmentally conscious consumer market, the demand for green cleaning services puts Stratus at the forefront of the competition. Stratus franchisees utilize state-of-the-art cleaning equipment, sustainable processes, and Green Seal Certified, biodegradable, and non-toxic branded cleaning chemicals.

Entrepreneur Magazine’s #1 fastest-growing franchise brand (#23 business overall). Stratus fosters an environment where passion meets purpose. Here, you will find more than a job; you will discover a community driven by innovation, collaboration, and a shared commitment to excellence. We offer opportunities for personal growth, professional development, and the chance to make a meaningful impact with our Unit Franchise Owners and our local community. Our supportive culture and diverse team ensure that everyone feels valued and empowered to succeed.

Stratus Building Solutions is passionate about driving positive change and making a difference in the world through the commercial cleaning industry. Whether it’s through groundbreaking innovation, sustainable practices, or empowering our employees and communities, we are committed to leaving a lasting impact. Our passion fuels our drive to constantly push the boundaries, challenge the status quo, and strive for excellence in everything we do.

Job Summary As a Franchise Business Coach for the #1 Commercial Cleaning company in the U.S., your primary goal will be to develop trusted relationships with our Unit Franchise Owners as well as our current and potential clientele. With extensive training, strong support teams, and continual opportunities for growth, our Franchise Business Coaches develop the skills to coach and develop our Franchisees into successful business owners.

Responsibilities

Cultivate relationships with both Stratus clientele and franchisees.

Address and resolve client complaints.

Conduct quality audits to maintain high service standards.

Facilitate the start-up of services for new clients.

Manage transfers of service between franchisees.

Quote and sell one-time services to existing clients and potential new clients.

Train new franchisees.

Conduct quarterly meetings with franchisees.

Build and maintain consultative relationships with key clients, industry partners, and stakeholders to foster long-term business partnerships

Stay up to date on industry and market trends, competitive landscapes, and emerging technologies to identify innovative business opportunities

Collaborate with internal teams, including Franchise Business Coaches, Sales, Office Managers, and the Regional Director to learn about the client's needs, position Stratus’ comprehensive solutions, and deliver a seamless transition of trust with the operational partner – the Franchise Owner

Be a part of a culture that values innovation, agility, and teamwork

Some nights and weekends based on need for account transfers and training of franchisees.

Little to no overnight travel required.

Qualifications

Fluent in English and Spanish, both written and spoken.

3-5 years in operations management, franchise support, or business coaching preferred

Familiarity with commercial cleaning or related service industries is preferred.

Excellent verbal and written communication skills to build and maintain relationships with clients and franchisees.

Strong conflict resolution skills and the ability to address and resolve client and franchisee concerns effectively.

Experience in training, mentoring, and developing business owners or team members.

Proven ability to quote and sell services effectively.

Strong ability to multitask, prioritize, and manage time efficiently.

Familiarity with G-Suite and Hubspot CRM; ability to learn new systems quickly.

Valid driver’s license and reliable transportation

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Stratus Building Solutions Corporate.