Job Description

Seeking a compassionate BILINGUAL , dynamic Chiropractic Assistant to join our dedicated team!

MUST BE FLUENT IN SPANISH AND ENGLISH

At Burlington Chiropractic, we pride ourselves on providing outstanding, personalized chiropractic care to our patients. We believe that the key to healthy, fulfilling lives lies in understanding our patients' unique needs and helping them to navigate their health journeys. Our tight-knit team offers a supportive, empowering, and growth-oriented work environment in our vibrant and community-oriented clinic.

MISSION: Your unique mission as our New Patient Concierge will be to enhance the patient journey by providing empathetic and effective communication, fostering strong relationships, and ensuring seamless transitions through consultations and care plans. You'll play a vital role in increasing patient satisfaction, conversion rates, and adherence to care and payment plans.

RESULTS TO BE GENERATED: Your success will be measured by increased patient satisfaction scores, heightened new patient conversion rates, and improved compliance with care and payment plans. Your work will directly contribute to our patients' wellbeing and the success of our clinic.

SKILLS, ATTRIBUTES, AND RESPONSIBILITIES:

The ideal candidate for this role is a natural connector who excels at establishing rapport and building relationships. They are detail-oriented, have strong communication and persuasion skills, and are able to balance multiple tasks simultaneously. They possess strong problem-solving abilities and have a basic understanding of financial processes.

You will be responsible for conducting new patient consultations, performing X-Rays and Exams, recaps, assisting with reports, recommendations, managing patient relationships, overseeing care and payment plans, and encouraging compliance. Your role is pivotal in shaping the patient experience from the moment they step into our clinic.

*** Chiropractic X-Ray Certification not required, but preferred. We will provide certification courses if not certified**

Duties also include:

-handling patient insurance

-answering multi-line phone systems

-checking patients in and out of the office

-patient experience master, and motivator

-supporting DC in therapies and room flow

-collecting payments and scheduling appointments

We’re looking for someone who is not just looking for a job, but a purpose-filled career, contributing to our mission and making a difference in people's lives. If you're passionate about healthcare, thrive in a team environment, and are ready to provide exceptional patient care, then we want to hear from you.

Your Role is a Game-Changer!

Are you ready to make a significant impact on people's lives every day? Do you have the passion and drive to be a cornerstone of our patients' healthcare journeys? If you answered yes, then we challenge you to take the next step towards a fulfilling and rewarding career at Burlington Chiropractic.

APPLY NOW to join our dedicated team and start making a difference today!

Qualifications

High School Degree

Additional Information

_ Hours Are As Followed:_

Monday- Thursday 8:00am-6pm, Friday 8am-6pm

NO PHONE CALLS ACCEPTED

All your information will be kept confidential according to EEO guidelines.