Bilingual Documentation Specialist

5TH HQ

Bilingual Documentation Specialist

Davie, FL
Full Time
Paid
  • Responsibilities

    Job Description:

    Key Responsibilities:

    • Prepare product dossiers for international customers, ensuring all documentation meets customer requirements.
    • Coordinate the shipment of required documents and samples for product registration.
    • Request special documents from US Government offices for registration purposes or international shipments (e.g., FDA certificates, Free Sales Certificate, GMP from the Dept. of Agriculture, BSE/Veterinary Certificate from USDA).
    • Enter new customer information into the company database or register company’s in their databases.
    • Send documents to the Secretary of State and embassies for proper authentication.
    • Provide regular status updates on registration requests, correspondence, product registration history, and annual registration expenses.
    • Maintain accurate records of all documents and samples sent to customers, tracking shipments, certificates of registered DBAs, and product registrations per country.
    • Keep open communication with customers and sales teams.
    • Offer feedback on SOPs and suggest improvements.
    • Perform additional duties as assigned by the Supervisor.

    Qualifications:

    • Bachelor’s degree in a Science-related field (preferred).
    • 1–3 years of relevant experience (preferred).
    • Bilingual in English and Spanish.
    • Excellent customer service skills.
    • Proficient in Microsoft Word, Excel, and other computer applications.
    • Strong communication and interpersonal skills.
    • Highly detail-oriented.