Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Company: Tours4fun Position: Flight Ticket Sales Manager Language: Bilingual (English and Spanish) Job Location: Arcadia, CA Employment Type: Full-time Expected Hours: 40 per week

About Us: Tours4fun is a leading online travel platform specializing in delivering exceptional travel experiences to travelers around the globe. We offer an extensive range of tour packages and destinations, all backed by a commitment to superior customer service and innovation within the travel industry.

Key Responsibilities

1. Sales Target Achievement: Contribute to setting company-wide sales goals and assume responsibility for achieving monthly, quarterly, and annual international flight sales targets. Report regularly on sales performance metrics.

2. Customer Service Excellence: Ensure exceptional pre-sale, in-sale, and post-sale customer experiences. Proactively manage flight changes, cancellations, and delays, resolving issues to maintain high customer satisfaction.

3. Cost and Profit Management: Implement effective cost management strategies to maximize profitability and maintain a healthy revenue stream.

4. Team Leadership: Recruit, develop, and lead the flight sales team across North America. Set strategic goals and manage team performance to meet short-term and long-term objectives

5. Client Relationship Management: Cultivate and manage strong relationships with key customers using CRM tools, while identifying new business opportunities and expanding the customer base.

6. Market Insights and Strategy: Stay informed on industry trends and competitor activity within the aviation and travel sectors. Leverage this knowledge to shape and refine strategic initiatives.

Qualifications

Experience:

Minimum 5 years of experience in international flight sales, with a deep understanding of flight booking, visa handling, cancellations, and refunds.

Prior experience managing a sales team with demonstrated success in driving revenue growth.

Client Management Skills:

Proven ability to maintain strong customer relationships and use CRM tools effectively to identify opportunities and foster customer loyalty.

Technical Proficiency:

Expertise in Global Distribution Systems (GDS) such as Amadeus, Sabre, and Travelport. Ability to analyze sales data and optimize booking systems for efficiency and accuracy.

Office Software Skills:

Strong command of Microsoft Office (Excel, Word, PowerPoint), particularly in generating sales reports and crafting strategic presentations.

Bilingual Communication:

Excellent verbal and written communication skills in both English and Spanish, with the ability to work seamlessly in a bilingual environment.

Compensation and Benefits

Competitive salary and comprehensive benefits package, including:

Paid vacation, health insurance, and additional perks.

Performance-based bonuses and competitive salary aligned with market standards.

Excellent opportunities for professional growth and development within a dynamic industry.

How to Apply We invite qualified candidates to submit their resumes via email. Please send your application to: tingting.guo@tours4fun.es