Are you ready to join an award-winning team? Block LLP is a boutique law firm specializing in Personal Injury and Landlord-Tenant lawsuits. We are looking for a dedicated Bilingual (English and Spanish) Front Desk Receptionist. You will be the first point of contact and a vital representative of our firm. You’ll ensure every client interaction reflects our commitment to excellence and exemplary service. Your role as the face of BLOCK LLP will set the tone for clients’ experiences, reinforcing our vibrant culture and dedication to helping those in need. What We’re Looking For • Bilingual Proficiency : Fluent in both written and spoken English and Spanish. • Dependable Team Player : A reliable and collaborative individual who thrives in a team-oriented environment. • Customer Service Champion : A warm, friendly, and professional demeanor with a passion for delivering exemplary service and strong interpersonal skills. • Organized: Detail-oriented with the ability to manage multiple tasks and priorities. • Tech-Savvy : Strong typing skills and familiarity with computer programs like Microsoft Office, Adobe Acrobat, and CRM Software. • Professional and Polished : A sharp, professional appearance that reflects our firm’s vibrant culture and high standards. Responsibilities: • Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information • Assure incoming and outgoing mail is managed appropriately and handle deliveries • Arrange appointments for employees and keep the calendar up-to-date • Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed • Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information Qualifications: • Proficient computer skills and knowledge of Microsoft Office • Comfortable taking telephone calls and mitigating stressful situations • At least one year of receptionist or administrative assistant, experience, or similar preferred • Must have graduated high school, received a G.E.D. or equivalent • Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills • Must be fluent in English and Spanish, written and spoken. Compensation: $18 - $22 hourly

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