Bilingual Receptionist (English & Spanish Required)

Caretruly Healthcare LLC.

Bilingual Receptionist (English & Spanish Required)

West Allis, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Tuition assistance

    Vision insurance

    Job Overview:

    We are seeking a dedicated Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing excellent customer service and administrative support.

    Responsibilities:

    • Greet and welcome guests as soon as they arrive at the office.

    • Direct visitors to the appropriate person and office.

    • Answer, screen, and forward incoming phone calls.

    • Ensure reception area is tidy and presentable.

    • Provide basic and accurate information in-person and via phone/email.

    • Receive, sort, and distribute daily mail/deliveries.

    • Maintain office security by following safety procedures and controlling access via the reception desk.

    • Order front office supplies and keep inventory of stock.

    • Makes arrangements for clients and/or employees with special needs: arrange for translator.

    Qualifications:

    • Ability to read, write and speak English and Spanish.

    • Proven work experience as a Receptionist, Front Office Representative, or similar role

    • Proficiency in Microsoft Office Suite

    • Hands-on experience with office equipment (e.g., fax machines and printers)

    • Professional attitude and appearance

    • Solid written and verbal communication skills

    • Ability to be resourceful and proactive when issues arise

    • Excellent organizational skills

    Nice-to-Have Skills:

    • Customer support experience
    • Computer literacy
    • Knowledge of medical receptionist duties
    • Proofreading abilities
    • Clerical skills
    • Background in customer service roles
    • Familiarity with healthcare/medical administrative tasks