Job Title: Bilingual Receptionist with Excel Experience
Location: Insurance Land - Deland, FL
Job Type: Full-time
About Us: Insurance Land is a trusted insurance provider committed to offering exceptional service to our clients. Our team values professionalism, customer satisfaction, and a collaborative work environment. We are seeking a dedicated Bilingual Receptionist to join our team in Deland, FL.
Position Overview: The Bilingual Receptionist will serve as the first point of contact for clients, providing exceptional customer service both in-person and over the phone. This role requires fluency in English and Spanish, as well as proficiency in Microsoft Excel for various administrative tasks.
Key Responsibilities:
Greet and assist clients in a friendly and professional manner.
Answer and direct phone calls promptly and accurately.
Manage front desk operations, including scheduling and handling inquiries.
Maintain and update client information using Excel spreadsheets.
Assist with data entry, recordkeeping, and report generation.
Collaborate with the administrative team to support daily operations.
Perform other clerical duties as assigned.
Qualifications:
High school diploma or equivalent required.
Bilingual in English and Spanish (verbal and written) required.
Proficiency in Microsoft Excel with experience in creating and managing spreadsheets.
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Prior experience in a receptionist or administrative role preferred.
Ability to multitask and work effectively in a fast-paced environment.
Benefits:
Competitive salary based on experience.
Professional development opportunities.