Bilingual Spanish Front Office Receptionist
About Us: At The Good Shepherd, our mission is to Transform Healthcare Delivery, and our vision is "Empowering Wellbeing." We are dedicated to providing compassionate, coordinated, and culturally competent healthcare. If you share our commitment to enhancing patient outcomes and empowering individuals, we’d love to have you join our team.
Why Work With Us:
Collaborative Healthcare Teams: Work alongside skilled professionals in a supportive environment, ensuring every patient has a positive experience from the moment they walk in.
Patient-Focused Care: Play a key role in making sure each patient receives personalized attention and assistance, from accurate information entry to interpreting services.
Community Impact: Help make a difference in the lives of our patients by guiding them through financial barriers and connecting them with necessary healthcare resources.
Leadership Growth: Recognize and reach your potential! Leadership development isn't just an opportunity, it's our superpower.
Your Role: As a Bilingual Spanish Front Desk Representative at the Good Shepherd, you will be the first point of contact for our patients. Your responsibilities will include:
Welcoming Patients: Greet patients and guests in a friendly, professional manner, ensuring a positive start to their visit.
Patient Registration: Accurately enter, update, and maintain patient information in the electronic health record (EHR).
Appointment Scheduling: Schedule appointments for the medical team, notify them of patient arrivals, and manage any delays.
Interpreting Services: Provide professional on-site Spanish interpreting services for patients, ensuring clear communication between patients and healthcare providers.
What We’re Looking For:
Skills: Strong computer skills and the ability to manage multiple tasks in a fast-paced environment. Bilingual in English and Spanish, with excellent communication skills in both languages.
Attributes: A self-starter with a high degree of personal and professional integrity, mature problem-solving skills, and the ability to act quickly while maintaining exceptional customer service.
Perks & Benefits:
Work-Life Balance: Enjoy a fulfilling career with a balanced work schedule that values your personal time.
Comprehensive Benefits: Access to health insurance, paid time off, and professional development opportunities.
Meaningful Impact: Contribute to a mission-driven organization that is dedicated to improving community health.