Benefits/Perks

Great Work Environment

Job Summary

We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to payors with outstanding debts. You will also be maintaining records of communications with payors and processing incoming payments. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

Contact payors to discuss their accounts and outstanding balances

Discuss the reason for the debts with the payors, and help them best understand their options moving forward

Create payment plans that work with the payor while also aligning with company policy

Maintain excellent records of payor interactions

Process incoming payments or debt settlements

Qualifications

Excellent customer service skills

Excellent communication skills

The ability to work well in a fast-paced environment

Familiarity with computer programs including the Microsoft Office suite