Billing Administrator / Practice Manager/ OON Therapy Practice

Hand & Physical Therapy NYC

Billing Administrator / Practice Manager/ OON Therapy Practice

New York, NY
Full Time
Paid
  • Responsibilities

    We are looking for an organized and experienced Physical Therapy Billing Administrator / Practice Manager to join our team

    The Medical Biller / Practice Manager will support the therapists while being responsible for managing patient and insurance information, support and collaborate with Front office Receptionist / Administrative Assistant, and initiating payment processes and procedures. The ideal candidate will be well-versed in billing software, medical insurance regulations, and an expert at responding to patient and insurance inquiries. The medical biller will also be responsible for maintaining patient confidentiality, handling personal information, and providing world class customer service to all clients.

    Medical Biller / Practice Manager Duties and Responsibilities

    Complete Revenue Cycle Management for OON OT/PT Therapy Practice

    Ensure patient information is accurate and complete

    Request any missing patient information

    Review referrals and authorizations

    Confirm patient benefits and insurance

    Follow all regulations and guidelines set by Medicare, state programs, and commercial insurances

    Review insurance claims and billing data in billing software (Web PT and Therabill)

    Create both paper and electronic copies of documentation

    Develop and maintain a tracking system of incoming and late payments

    Monitor and date late payments

    Initiate late payment notices to relevant parties

    Respond to questions and complaints from patients or insurance companies

    Follow-up on late or missed payment notices

    Monitor and resolve financial discrepancies

    Arrange payment plans and timelines for payments

    File and maintain organized documentation of all billing and record

    Follow set billing processes and procedures

    Update and review all accounts to keep records of payments up-to-date

    Work with personal information and maintain patient confidentiality

    Collaborate and support Front Office Receptionist / Administrative Assistant

    Provide concierge quality service to all clients throughout their course of treatment

    Medical Biller / Practice Manager Requirements and Qualifications

    Bachelor’s degree in accounting, health care administration, finance, business, or related field preferred

    Two (2) years’ previous experience as a medical biller or in a related healthcare administrative position with certificate.

    Able to multitask, prioritize, and manage time efficiently

    Self-motivated and self-directed; able to work without supervision

    Excellent verbal and written communication skills

    Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of billing software a plus

    Strong customer service skills and comfortable answering both patient and insurance company questions

    Able to analyze problems and strategize for better solutions

    Experience with supervision and/or collaboration of administrative front office staff

    Desire to join a growing company

    Strong interpersonal skills

    Ability to represent the practice and therapists with outgoing personality

    Desire to support the growth and success of our therapy practice

    About Us

    We are a boutique therapy practice in Union Square, NYC, specializing in Physical Therapy, Occupational Therapy, Hand Therapy and Wellness programs.

    To apply please email resume and include the subject "Experienced Billing Administrator" along with your salary requirements. Explain why you would be a good fit for our company, and why you are qualified to move to the next phase of interviews.

    Job Type: Full-time

    Salary: $55000 - $65,000.00 per year

    Experience:

    OON Medical Billing: 2 years (Preferred)

    OON Therapy Billing Experience

    Complete Revenue Cycle Management

    Education:

    Bachelor's (Preferred)

    License:

    Medical Billing and Coding (Preferred)

    Language:

    English (Required)

    This is an In Office Position, Morning Shift